These questions are examples only. Actual questions may somewhat vary.
How easy was it to get an appointment with your personal doctor as soon as you needed?
How long after your scheduled appointment time did you wait to see your doctor?
Did you have any difficulty getting a referral to see a specialist from your doctor?
Did your doctor seem informed and up-to-date about the care you received from a specialist?
Did your doctor or other health provider review all your prescription medications with you?
Did you receive follow-up from your doctor’s office after any blood test, x-rays, or other tests that you may have completed?
Did you experience any difficulty with your insurance plan covering any medications your doctor prescribed?
Did your doctor or other health provider talk to you about how to prevent falls or treat problems with balance or walking?
Did your doctor or other health provider talk to you about ways to better control leaking of urine?
During your visit, did your doctor or other health provider advise you to start, increase or maintain your exercise level?
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Billing Questions
If you have questions about your bill, need to make payment arrangements, update your insurance information, etc. You may email your info, but there could be delays if we have questions.
To request refills, ask questions about your medications, update your pharmacy preference, or change your insurance information, do not email or message.